CRM & Business Systems
Connect with platforms such as Salesforce and Zoho CRM, or integrate with other business applications through APIs.
Connectivity
Connect every voice agent to the systems your teams already use.
Native Salesforce and Zoho CRM connectors sit alongside a configurable REST adapter and custom tools, so an agent can read and write approved data during a live call, not just after it ends.
INTEGRATIONS
Works With the Systems You Already Use
Your AI Voicebot doesn't have to operate in isolation. Connect it to your CRM, contact center and business systems so conversations can become meaningful actions.
CONNECTION ARCHITECTURE
Route mapThree governed routes into your stack
Agent layerNative CRM Salesforce Zoho CRM
Example destinationsReachable when configured through REST APIs or custom tools
HubSpotZendeskAirtableCalendlyDynamics 365
Other systems connect through their available APIs. Destination logos are route examples, not native-integration or partnership claims.
Flexible API Integration
Use REST APIs and configurable tools to connect the voicebot to your own applications and workflows.
Custom Actions
Create actions that allow your voicebot to do more than answer questions, such as retrieving information, updating records or triggering business processes.
Controlled Access
Manage credentials, routes and permissions so your organisation maintains control over how AI interacts with connected systems.
YOUR FIRST AI VOICEBOT WORKFLOW
Bring us one call flow. We’ll show you the whole system.
See how Accordia could handle the conversation, connect to your existing operation and keep your team in control.